Omono Terms & Conditions 2026 | UK Players

You must be at least 18 years old to open an account or play any game with us. By registering, you confirm that you are of legal age, that you are playing for yourself, and that you are not acting on behalf of anyone else. You also confirm that online gambling is lawful where you live. We are licensed by the UK Gambling Commission, and our GB service is designed for players located in Great Britain. We may ask for proof of age at any point, and we reserve the right to suspend access until it is supplied. Accounts opened by anyone under 18 will be closed, and any related activity may be voided.

To register, you provide an email address, choose a password and select GBP as your account currency, then complete your personal details, including your full name, date of birth and address. All information must be accurate and match your official documents. You are limited to one account per person, household and device where reasonably identifiable. Duplicate accounts may be closed and any balance or bonus linked to them may be forfeited. You are responsible for keeping your login details private, and you should tell us straight away if you suspect anyone else has gained access. Activity carried out through your account is treated as yours.

As a regulated operator, we must verify who our players are and where their funds come from. After registering you should confirm your email and complete our KYC identity checks before requesting a withdrawal. We may ask for a photo ID, proof of address, proof of payment method ownership or, in some cases, information about source of funds. Requests are made to meet anti-money-laundering and safer-gambling duties, not to inconvenience you. If you do not provide the documents we ask for within a reasonable time, we may restrict your account, hold withdrawals or close it, in line with our legal obligations.

You can fund your account with Visa, Mastercard, Skrill, Neteller, Paysafecard, Trustly, Bank Transfer or Apple Pay. The minimum deposit is GBP 10 per transaction, and maximums vary by method. You may set your own deposit limits at any time. The minimum withdrawal is GBP 10, and weekly and monthly caps depend on your account status and payment method. Withdrawals are normally returned to the method used to deposit. Once approved, e-wallet payouts typically arrive within 24 hours, while cards and bank transfers usually take 1-5 business days. Only deposit money that belongs to you.

New GB players may claim a welcome offer of 100% up to GBP 100 + 100 Free Spins on a first qualifying deposit of at least GBP 20. Bonus funds carry a 35x wagering requirement on the bonus amount. While a bonus is active, your maximum stake is GBP 5 per spin or round; exceeding it may lead to winnings being removed. Bonuses usually expire between 7 and 30 days after activation, so check the specific terms shown when you opt in. Game contributions to wagering differ by game type. The welcome offer is generally applied on its own after a qualifying deposit, and no promo code is needed for it. Any other promotion that requires a code will say so clearly.

Promotions are intended for genuine recreational players. We may withhold or cancel bonuses and related winnings where we find abuse, such as opening multiple accounts, coordinated play with others, exploiting errors, low-risk betting patterns designed to clear wagering without real exposure, or supplying false details. Only one welcome offer is available per person. If a bonus is cancelled, we may also remove winnings generated from it. We decide in good faith and will explain the reason when you ask. Please read the individual terms of each promotion, as they form part of this agreement for as long as the offer runs.

Our services are not offered in the United States, France, the Netherlands, Australia or Spain. If you are physically located in, or resident in, one of these territories, you may not register or play. Using a VPN, proxy or false address to get around location checks is a breach of these terms. If we discover that an account was opened or used from a restricted country, we may close it, cancel bonuses and, where the law allows, withhold winnings. We may update the list of restricted territories where regulation or licensing requires it.

Our lobby of roughly 2000 games comes from studios including NetEnt, Pragmatic Play, Play'n GO, Evolution, Microgaming, Yggdrasil, Relax Gaming, Push Gaming, Big Time Gaming, Red Tiger, Nolimit City and Hacksaw Gaming. Each game has its own rules, paytable and return information, which you should read before playing. Outcomes are determined by certified random systems or live dealers, and no result is guaranteed. If a malfunction occurs, bets and payouts affected by it may be voided. We do not permit the use of software, bots or other tools that give an unfair advantage. Winnings are never promised.

If your account shows no login or betting activity for an extended period, we may classify it as dormant. We will try to reach you through your registered email before taking action. A dormant account may be subject to restrictions, and where permitted by our licence and the law, reasonable administration charges may apply to inactive balances. You can reactivate your account by contacting our support team and completing any checks we require. Any remaining funds will be returned to you subject to verification, and we will never keep money you are legitimately owed.

You can close your account at any time by contacting our 24/7 support team. We provide responsible gambling tools, including deposit limits, and we support GamStop, the national self-exclusion scheme. If you self-exclude, we will block access and stop marketing to you for the chosen period. We may also close or suspend an account where we believe it is necessary to protect you, comply with the law, or enforce these terms. Remaining eligible funds will be paid out after verification. If gambling is causing you concern, please seek independent support from free UK helplines and services.

You must not use your account for fraud, money laundering, chargebacks made in bad faith, or any unlawful purpose. You must not provide false information, share your account, harass staff or other players, or try to interfere with our systems, games or security. Using stolen or third-party payment methods is not allowed. Where we have reasonable grounds to suspect prohibited conduct, we may freeze or close the account, void bets, withhold funds pending investigation and report the matter to the relevant authorities. Segregated player funds and our security measures are in place to protect everyone who plays with us.

We take reasonable care in providing our service but cannot guarantee it will always be uninterrupted or free of errors. To the extent the law permits, we are not liable for indirect losses, or for losses caused by events outside our control such as connectivity failures. Nothing here limits rights you have under UK consumer law. If you have a complaint, contact our support team first and we will aim to resolve it fairly. If you remain dissatisfied, you may escalate it to an approved alternative dispute resolution provider. These terms are governed by the laws of England and Wales.

We may update these terms from time to time to reflect changes in law, regulation, our products or our practices. When changes are significant, we will notify you by email or through your account before they take effect, and the version in force will carry the current date. Continuing to use your account after an update means you accept the revised terms. If you disagree with a change, you may close your account before it applies. Please review this page regularly, and contact support at [email protected] if anything is unclear.